Clear answers. No guesswork. Everything you need to know about how we help you buy the right vehicle with total confidence.
Our process begins with one request. We learn what you need, search and negotiate through our trusted dealer network, present your best-matched options, and coordinate the details through delivery.
Timing depends on your vehicle preferences, availability, and current market conditions. After reviewing your request, we’ll follow up with next steps and keep you informed throughout the search.
We handle the vehicle search, communication, and negotiation for you. You may visit the dealership for a test drive, final paperwork, or vehicle pickup when needed, but we coordinate the details to make the experience as convenient as possible.
Black Key Auto Group serves clients within approximately 100 miles of Burbank, California. Contact us if you’re unsure whether your location is within our service area.
We can assist with many makes, models, body styles, and price ranges through our trusted dealer network. Tell us your preferred vehicle, features, and budget, and we’ll search for the best-matched available options.
Yes. We assist with both new and pre-owned vehicles. Available options depend on your preferences, budget, timing, and current dealer availability.
Yes. Share your vehicle’s details when you start your search, including its mileage, condition, and approximate payoff if applicable. We’ll coordinate with the dealership to obtain a trade-in evaluation.
We compare availability, pricing, equipment, condition information, and relevant vehicle details provided by the dealership. We present the strongest matches so you can review the information and decide which option is right for you.
Black Key Auto Group does not provide financing, pull credit, or make lending decisions. After you approve a vehicle and dealership, the dealership or its lending partners handle the formal credit application. We help coordinate the process.
The dealership processes your credit application after you approve the vehicle and dealership and authorize us to securely send your information. Black Key Auto Group does not run your credit.
Yes. You may use your own lender, arrange financing through the dealership, or pay cash. Let us know your preferred payment method so we can coordinate the appropriate details with the dealership.
Submitting a Start Your Search request does not involve a credit inquiry. If you proceed with dealership financing, the dealership or lender may perform a credit inquiry after receiving your authorization, which may affect your credit score.
Yes. When possible, we coordinate a test drive with the dealership before you make your final decision. Test-drive availability depends on the vehicle’s location and current availability.
Yes. After the vehicle and terms are finalized, we coordinate with the dealership to arrange pickup or available delivery options. The final arrangement depends on the dealership, vehicle location, and your location.
The dealership prepares the required purchase, financing, registration, and title documents. We stay involved to help coordinate the process and make sure you understand what is needed before delivery or pickup.
Warranty coverage varies by vehicle. New vehicles may include a manufacturer’s warranty, while pre-owned vehicle coverage depends on the vehicle and dealership. We’ll help you review the available warranty information before you approve the vehicle.
Still have a question? We’re here to provide clear answers and personal guidance.
Tell us what you need and we’ll begin the search.
Continue to the secure financing information form.
Let's talk about your goals and find the right vehicle with total confidence.
